Returns
Edit the bracketed text to match your real policy.
Eligibility Window
[Returns accepted within 14 days of delivery. Please contact me before sending anything back.]
Condition
- [Fabric must be in original, unwashed, uncut condition.]
- [No odors, stains, pet hair, or alterations.]
- [Include order number in the package.]
Exceptions
- [Cut-to-order lengths and customized bundles may be final sale.]
- [Remnants and clearance may be final sale (marked on product page).]
Refunds
[Refunds issued to original payment method once the item is received and inspected. Shipping costs are non-refundable unless I made an error.]
Exchanges
[If you prefer an exchange, email me first to reserve the replacement fabric.]
How to Start a Return
Email hello@hemlinemarket.com with your order number and reason for return. I’ll reply with the return address and instructions.
For shipping timelines and local pickup, see Shipping. For damaged or lost parcels, email
hello@hemlinemarket.com within 7 days of delivery.